Attracting New Patients Is More Important Than Ever

Starting towards the end of 2014 and continuing into 2015, there has been a significant increase in the amount of active patients in the dental marketplace. Two factors seem to be driving this trend: higher employment rates; and the introduction of the Affordable Care Act (ACA). Both of these catalysts mean there are a significant […]

Turnover Can Cost You More Than You Expected

Do you track the turnover rate for front-office staff positions at your practice? How often do you find yourself filling those positions on the front lines? Dental practice owners may not fully understand the true costs when replacing an office staff member. Indeed, it can be very costly to replace employees because productivity suffers. It […]