We are not just a call center. We are are a highly personalized, service driven extension of your practice. Once we initiate service, we handle all aspects of training our staff on YOUR practice details and Practice Management Software designed to supplement your current internal process.
Our staff are trained to schedule appointments, answer basic insurance questions, provide practice information such as hours, locations, and directions, or any phone based questions a practice might encounter. They provide experienced and professional customer service along with being proficient in numerous Practice Management Software systems.
We have a highly developed quality assurance process that ensures the very highest levels of phone-based customer service and reporting for your practice.
Every call is tagged, recorded, and searchable with our fully transparent process allowing the UIC Dental to deliver supreme quality and exceptional reporting.