Services And Solutions
We are a highly personalized, service-driven extension of your practice that offers services and solutions to fit your needs. Once we initiate service, we handle all aspects of training our staff on your practice details, and Practice Management Software.
Services and Solutions
Rollover & After-hours
When patients call when your staff is unavailable, we make sure that those calls are always answered. We configure your phone service to forward all calls to us after-hours, or when you are at lunch and cannot answer the phone. Our highly-trained staff answers the phone as you would by using your unique branding. We train our staff to specifically handle calls in the manner you want.
Scheduling On Your Terms.
Our services and solutions include using a custom designed software interface, our staff have the ability to easily understand the specific scheduling rules YOUR office desires.
Patient Recare & Outbound Call Campaigns
Let our highly-trained staff make outbound patient outreach calls or create call campaigns on your behalf to reactivate out-of-compliance patients and maintain a full schedule. All calls go out using your caller-ID and are designed to make our services an extension of you.
Hosted Live Web Chat
Connect with patients while they are on your website with a custom chat widget managed by our live agents.
Convert Web Appointment Requests
Not all dental offices have online digital scheduling and that’s okay. We’re here to support you by following up to all appointment requests coming from your website, by call or text, and ensuring that each appointments are scheduled within minutes of being requested.