A list of simple and practical steps your dental office can take ro successfully restart operations from the COVID-19 shutdown.
Are your practice numbers not adding up? Are open holes in your schedule creating less production than planned causing overhead to seem overwhelming? What steps are you taking to correct these problems that eat into your profit? In the May 2016 edition of Dentaltown, Dr. Howard Farran expands on dentists being upset with large overhead and low profit. According to Dr. Farran: […]
Every day, prospective patients are searching for dental practices. It could be a family new to town, a person who perhaps did not have insurance and now does with a new job, or even someone unhappy with their current office. Now more than ever, the first step for any search is Google, Bing, or some other […]
Dental Office Professional Development There are many avenues for development available to dental professionals. Continuing education courses, local or national conferences, or even going back to school for a college or graduate degree can provide significant personal growth and value to a practice. However, these development tools also might not fit into a busy schedule or office budget. […]
In the latest edition of Dental Town, Dr. Anissa Holmes outlined some new and exciting ways to attract new patients sharing marketing strategies under three headings: Unique culture, Social media done well, and Relationships. I encourage you to read her entire article as Dr. Holmes has some great ideas about how to wow patients. Dr. […]
Connecting with Patients In her article appearing on dentistryiq.com, Mary Lynn Wheaton, RDH, MA and Director of Consulting at Pride Institute outlines several phone skills that every dental office should have. Mary mentions connecting with patients as one of those valuable skills: “You do need to be sure to “connect” with your callers as soon […]
When winter hits, it can create issues that are impossible to plan for. Schools will be closed and many local businesses, including dentist offices, can also be forced to close their doors for a day or delay opening. While school children enjoy their day off, UIC Dental gets to work. In addition to the normal inbound operations for our […]
We have all heard it. “Your call is very important to us, but we are either out of the office or assisting other patients. Please leave your name, phone number, and reason for calling and we will call you back at our earliest convenience.” That’s right: at our convenience meaning the office and […]